iMobile App Stuck on Loading? – How to Fix the Error!

Encountering a infinite loading screen on your ICICI iMobile app can be disruptive, hindering your access to essential banking services.

While this issue might seem concerning, rest assured that resolving it often involves straightforward steps.

This guide outlines the common causes behind the iMobile app stuck on loading Screen error and provides effective solutions to restore your smooth banking experience.

In a Nutshell

  • iMobile app stuck on loading can occur due to various reasons, including server issues, connectivity problems, outdated app versions, or device incompatibility.
  • Check your internet connection, update the iMobile app, restart your device, or contact your bank for assistance.
  • Clearing cache and reinstalling the iMobile app can sometimes resolve the issue.
  • Ensure your device meets the minimum system requirements for the iMobile app.

Why iMobile App Stuck on Loading?

There are several factors that can contribute to the iMobile app getting stuck on loading. Here are some common causes:

  • Server Issues: Occasionally, the iMobile app may experience server-related problems, causing delays or interruptions in service.
  • Connectivity Problems: Poor internet connectivity, whether Wi-Fi or cellular data, can result in the iMobile app getting stuck on loading.
  • Outdated App Version: Using an older version of the iMobile app may not be compatible with the latest server updates, leading to loading issues.
  • Device Incompatibility: The iMobile app may not be compatible with certain devices or operating systems, causing it to get stuck on loading.

How to Fix iMobile App Stuck on Loading?

How to fix ICICI iMobile App Stuck on Loading Screen

If you’re facing the iMobile app stuck on loading issue, try the following troubleshooting steps –

Check for any ongoing server error notification

Just like any other online banking application, the server of ICICI iMobile does require regular maintenance and they also face outage.

In cases like this, most of the time ICICI Bank either informs their customer in prior notification or displays a notification on the login screen.

Check for such notification or email. That will also mention how long you will have to wait until the problem is fixed.

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Check Internet Connection

Ensure a stable internet connection, either Wi-Fi or cellular data, with sufficient signal strength.

Slow internet is one of the most likely culprit why imobile app might not working for you.

Update the iMobile App

Go to the app store and check for pending updates for the iMobile app.

Install the latest version if available.

Clear cache and Restart Your Device

A simple device restart can often resolve temporary glitches or software issues that may be causing the loading problem.

Tap on iMobile > App info > Storage > Clear Data and caches.

Now Reboot your phone and login again.

Check for any restrictions placed

Some iMobile not loading on you phone could be result of a restriction placed on your bank account.

In this situation, no matter how many times you’ll try you won’t be able to make it work.

The only way to fix this is to connect to official customer care.

Contact your ICICI customer support and ask them for assitance.


Why is iMobile app not loading on my new phone

Your new phone may not meet the minimum system requirements for the iMobile app. Update your phone OS, if there is an update available.

What should I do if my iMobile app is stuck on loading on Wi-Fi?

Check your internet connection for stability and ensure you have a strong Wi-Fi signal.

How can I fix my iMobile app stuck on loading issue on Android?

Try restarting your Android device, updating the iMobile app, or clearing its cache.

What does it mean when my iMobile app says loading?

The iMobile app stuck on loading indicates that the app is trying to establish a connection with the server to retrieve data but unable to do so either due to – Network problem, Server issue any other likely reason.

How long does it take for the iMobile app to load?

The loading time for the iMobile app may vary depending on factors like internet speed, server load, and device performance.

Why is my ICICI iMobile app loading so slow?

The iMobile app may be loading slowly due to poor internet connectivity, an outdated app version, or server-related issues.


The iMobile app stuck on loading is an occasional issue that can be frustrating for users.

By following the troubleshooting steps outlined in this article, you can diagnose and resolve the problem.

If the issue persists, contacting your bank’s customer support for assistance is recommended. Patience is also essential, as the app may take a few minutes to load during peak hours.

By understanding the causes and solutions to this issue, you can ensure a seamless and efficient iMobile app experience.

Rudra is an author and popular YouTuber whose content expertly blends his passions for technology, personal finance, and the exciting world of video games.