Ticketmaster App Not Working? – How to Fix

The Ticketmaster app, designed to make buying event tickets quick and hassle-free, can sometimes face technical difficulties.

When the Ticketmaster app is not working, it can be frustrating, leaving you unable to purchase or access your tickets.

Understanding the potential reasons and exploring various solutions can help you resolve the issue efficiently.

In a nutshell

  • Be sure to check for an internet connection issue and update the app to its latest version.
  • Maybe the requested server is down or your account disabled, or phone storage is insufficient.
  • Server maintenance, or a glitch after an update, might be the cause.
  • Close and reopen the app, then restart your phone to resolve temporary glitches.
  • Uninstall and reinstall the app if the problem persists.
  • If the above fails, contact Ticketmaster’s customer support for assistance.

Suggested: Tickets Not Showing on Ticketmaster App

Why Ticketmaster App Not Working

How to Fix Ticketmaster app not working Error

There are several reasons why the Ticketmaster app may not be working as expected. Here are a few common scenarios:

  • Internet Connectivity Issues: Ticketmaster app relies on an active internet connection to function properly. If you’re experiencing issues with the app, check your internet connection first.
  • Out-of-Date App Version: Using an outdated version of the Ticketmaster app can lead to various problems.
  • Server Maintenance or Outages: Ticketmaster servers undergo scheduled maintenance or may experience occasional outages. During these times, the app may not function properly.
  • Disabled Account: If your Ticketmaster account has been disabled for any reason, you will not be able to access the app.
  • Insufficient Phone Storage: If your phone’s storage is running low, it can affect the performance of the Ticketmaster app and other apps.
  • App Glitches: Sometimes, the Ticketmaster app may experience temporary glitches, especially after an update.
  • Security Restriction: TicketMaster might ban or shadow ban if they suspect any suspecious activity like scalping from your phone or same network.

How to Fix Ticketmaster App Not Working

If you’re experiencing problems with the Ticketmaster app, here are some steps you can take to troubleshoot and fix the issue:

Check Internet Connection

First, ensure you have a strong and stable internet connection. Try connecting to a different Wi-Fi network or switching to mobile data to see if it resolves the issue.

Update the App

Always ensure you’re running the latest version of the Ticketmaster app.

Check the App Store or Google Play Store for updates and install them promptly.

Close and Reopen the App

Sometimes, simply closing and reopening the Ticketmaster app can resolve temporary glitches. Try doing this a few times to see if it solves the problem.

Restart Your Phone

Restarting your phone can often fix minor issues with apps, including the Ticketmaster app. Power off your phone, wait a few minutes, and then turn it back on.

Uninstall and Reinstall the App

If the problem persists, try uninstalling and reinstalling the Ticketmaster app. This will remove any corrupted data or files that may be causing the issue.

After reinstalling the app, log in to your account and see if it’s working properly.

Suggested: Ticketmaster Pardon the Interruption Error

Contact Customer Support

If you’ve tried all the above steps and the Ticketmaster app is still not working, contact Ticketmaster’s customer support. They may be able to assist you further and provide additional troubleshooting advice or resolve any account-related issues.


Why doesn’t the Ticketmaster app work on my phone?

Check for internet connectivity issues, update the app, ensure sufficient phone storage, and restart your phone. If the issue persists, contact customer support.

What to do if I can’t sign in to the Ticketmaster app?

Ensure you’re using the correct credentials. If you’ve forgotten your password, use the “Forgot Password” option. If the problem persists, contact customer support.

Why can’t I purchase tickets on the Ticketmaster app?

Check for internet connectivity issues. Make sure you have a valid payment method linked to your account. Try using a different payment method or contact customer support.


So if the Ticketmaster app isn’t working, you just let it reduce your event day glow! Often, these challenges are just hiccups in the digital road that can be readily resolved with a few simple measures.

This useful guide describes troubleshooting strategies, investigates potential problems, and returns you to the app game in no time.

But don’t worry, even if the problem persists, Ticketmaster’s helpful support crew is only a tap away.

Rudra is an author and popular YouTuber whose content expertly blends his passions for technology, personal finance, and the exciting world of video games.