Fix: Tickets Not Showing on Ticketmaster App

Have you ever faced the frustrating situation where your eagerly anticipated tickets don’t show up in your Ticketmaster app? Don’t fret! Well this is widespread issue, reported by money.

But there are solutions at your fingertips.

In this comprehensive guide, we’ll delve into the reasons why your tickets might not be showing in Ticketmaster app and provide step-by-step instructions to rectify this matter.

In A Nutshell:

  • Ticketmaster app glitches can cause tickets to not show up.
  • Check your internet connection and app updates.
  • Sign out and sign back into the app.
  • Refresh the app or reinstall it if necessary.
  • Contact Ticketmaster customer support for further assistance.

Reason why Tickets are Not Showing

Tickets Not Showing on Ticketmaster App

The most probable reason why you are unable to see your tickets beoucse they do not display ticket untill the even date is closed.

This is one of the restriction placed by ticketmaster to stop scalper.

Check for the confirmation mail, if the ticket is confirmed in the confirmation mail rest assuration, it booked and there.

It’ll be visible few days before the event.

If you are still not sure you can check your Ticket master account online and look for my orders section.

You ticket might be visible there, unaffected by any technical glitch or reasons.

But in case its not visible on the app, website and top of that there is no confirmation, you have to cutomer support.

How To Fix Tickets Not Showing on Ticketmaster App

Here are the few troubleshooting steps you can Follow when your Ticketmaster Tickets are not showing in the mobile app –

Wait for Tickets to be Available

Tickets may not display in the app until closer to the event date, often 4-7 days before.

This is occasionally due to security precautions to avoid scalping, so rest assured that your tickets are safe! Check your confirmation email for any specific delivery details.

Update the App

Ensure that your Ticketmaster app is updated to the latest version as outdated versions may have issues displaying tickets.

Clear App Cache

Clear the cache of the Ticketmaster app to refresh it and potentially resolve any display issues.

Check Ticketmaster Account Online

If your tickets are still not showing up after updating and clearing the cache, you should check your Ticketmaster account online. Log in to the website and browse to the “My Orders” area.

Check that your tickets are present and current. If they are, the problem may be limited to the program itself.

In that instance, consider contacting Ticketmaster support for additional assistance.

Additional Notes

  • While these methods may provide potential answers, keep in mind that there could be other underlying causes for the ticket display problem.
  • Consider restarting your phone after doing any of these procedures, since this can occasionally refresh the system and address app-related issues.


Why Are My Tickets Not Showing in the Ticketmaster App?

There could be several reasons, including technical glitches, internet connectivity issues, outdated app version, sign-in problems, or app cache issues.

How Can I Fix Tickets Not Showing on the Ticketmaster App?

Try checking your internet connection, updating the app, signing out and back in, refreshing the app, or reinstalling it. If the issue persists, contact Ticketmaster customer support.

What Should I Do If My Tickets Are Not Showing Up?

Reach out to Ticketmaster customer support. They will investigate the issue and provide you with the necessary assistance.

Can I Transfer Tickets from the Ticketmaster App?

Yes, you can transfer tickets to others through the Ticketmaster app. Look for the “Transfer Tickets” option within the app.

How Do I Access My Digital Tickets on the Ticketmaster App?

Open the Ticketmaster app, sign in to your account, and navigate to the “My Tickets” section. Your digital tickets will be displayed there.


Encountering Ticketmaster app’s ticket display issue can be frustrating, but it’s manageable.

Follow the troubleshooting steps outlined here to resolve it and access your tickets smoothly. If problems persist, reach out to Ticketmaster’s customer service for assistance.

Stay patient and use the right approach to ensure a seamless event experience. Stay calm, follow the steps, and focus on the excitement of the upcoming event to overcome any minor challenges.

Rudra is an author and popular YouTuber whose content expertly blends his passions for technology, personal finance, and the exciting world of video games.